[FIX] iTunes Error 5105 on Windows (Your Request Cannot Be Processed)
The iTunes Error 5105 (Your Request cannot be processed) is encountered on Windows when users attempt to update the application when trying to re-download content that they previously deleted from their local library.
As it turns out, there are several different causes that might contribute to the apparition of this particular error code:
Method 1: Running iTunes with Admin Access
If you’re encountering this problem while attempting to update the iTunes application or while attempting to download content locally, chances are you’re dealing with a simple permission issue.
Keep in mind that whenever you want to perform an operation with the potential of changing the structure of the application, you need admin access. If you’re on Windows 10, your operating system should ensure that you have sufficient permissions to perform the operation.
But if you’re on Windows 8.1 or older or you have previously modified the default permissions on Windows 10, you might need to fore iTunes to open with admin access in order to get past the Error 5105.
To ensure that you open iTunes with admin access, right-click on the iTunes executable and choose Run as administrator from the newly appeared context menu.
Once you are sure that iTunes is opened with admin access, repeat the action that was previously causing the Your Request cannot be processed error and see if the problem is now fixed.
In case the same problem is still appearing, move down to the next potential fix below.
Method 2: Restarting the Bonjour sevice
As it turns out, one of the most common causes with the potential of causing this particular issue is the Bonjour service that is stuck in a limbo state (it’s neither opened nor closed). The Bonjour service is a key component that allows Apple application to share music libraries, device information, and more.
Several affected users that have been encountering the same iTunes Error 5105 have confirmed that they were able to fix the problem by using the Services menu to restart the service completely.
If this scenario is applicable, follow the instructions below to restart the Apple Bonjour service and fix the iTunes error code:
In case the same problem is still occurring, move down to the next potential fix below.
Method 3: Repairing the Bonjour App
Some affected users that have been seeing the iTunes Error 5105 error have confirmed that in their case, the problem was facilitated by a corrupted Bonjour supporting app. Furthermore, they confirmed that repairing this supporting app via the Apps and Features menu allowed them to finally eliminate the error and use the iTunes app without issues.
If this scenario is applicable to your particular scenario, follow the instructions below to force repair the Bonjour app:
In case the same problem is still occurring, move down to the next potential fix below.
Method 4: Reinstalling the Latest Version of iTunes
In case you are unable to update your current iTunes version (or you’re already on the latest version) and you’re still encountering the same error code, chances are you are dealing with a corrupted or inconsistent installation that is affecting certain features in iTunes.
If this scenario is applicable, you should be able to fix the issue by uninstalling the current iTunes installation along with every supporting software and installing the latest version from scratch.
But keep in mind that there are two different versions of iTunes for PCs. The desktop version is the most popular, but if you’re on Windows 10, chances are you are using the UWP (Universal Windows Platform instead).
So depending on the iTunes version that you’re using, the steps of reinstalling this software will be different. Follow sub guide A if you’re using the desktop version or follow sub guide B if you’re using the UWP version.
A. Reinstalling iTunes for desktop
B. Reinstalling iTunes UWP
In case you are still seeing the same problem, move down to the next potential fix below.
Method 5: Deactivating all Authorized PC or Devices in iTunes
As it turns out, the iTunes Error 5105 can also occur due to old computers you no longer have access to that are still linked to your iTunes account. Authorization on iTunes is a form of DRM (Digital Rights Management) that is applied locally.
Every Apple ID can have up to five computers authorized to play DRM-protected content from that particular account. If you have over 5 computers authorized for this account, or you have previously authorized a computer with a bad track record, you might expect to receive the Error 5105 until you clean your account of authorized computers.
If this scenario is applicable, follow the instructions below to deactivate all authorized PC for your iTunes account:
In case the same problem is still occurring, move down to the next potential fix below.
Method 6: Whitelisting iTunes or Uninstalling 3rd-Party Security Suite
As it’s been confirmed by several affected users, this problem can also occur due to some kind of interference caused by an overprotective firewall. This is confirmed to occur with both 3rd party utilities and the built-in Windows firewall (most commonly on Windows 7).
Note: If you’re using a third-party suite, you should search online for specific steps on whitelisting the iTunes app and complimentary services. Depending on the service you’re using, the instructions will be way different.
In case you’re using Windows Firewall, follow the instructions below:
In case you’re still encountering the iTunes Error 5105 error when trying to download content locally or attempting to update the application version, move down to the next potential fix below.
Method 7: Installing QuickTime Player
If you’re encountering this issue on Windows 10 when attempting to play or download video content locally, this problem can also occur due to a missing QuickTime Player installation. As it turns out, iTunes still relies on the QuickTime infrastructure for certain tasks and Apple Software should install the supporting software automatically.
However, if this didn’t happen, you should be able to fix the problem by forcing the installation of the QuickTime Player manually using the official channels. To do this, follow the instructions below to install the missing software and fix the iTunes Error 5105 error:
In case you’re still encountering the same error code or QuickTime was already installed, move down to the next potential fix.
Method 8: Deleting the Downloads Folder in iTunes Media
If none of the potential fixes presented above have worked for you, you are most likely dealing with some type of corrupted data that iTunes is storing locally. Some users that found themselves in a similar situation have confirmed that they managed to fix the problem by clearing the Downloads folder in the Tunes Media folder.
If this potential problem looks like it could be applicable to your particular scenario, follow the instructions below to delete the Downloads folder inside the iTunes Media folder:
In case you’re still seeing the same problem, move down to the next potential fix below.
How to Fix: iTunes Error Code 5105 with Ease
Error 5105 is a very common error displayed while making purchases through iTunes. So, in this post, we have given you some of the most effective solutions to fix iTunes error code 5105.
iTunes Error
iTunes Sync Error
iTunes Connect Error
iTunes Update & Restore Error
iTunes Purchase Error
iTunes is a perfect software to manage your iOS device. With it, you can restore, update, backup as well as organize the files on your iOS device. But, sometimes users may encounter an error while using iTunes like error 5105. When you encounter this error, you won’t be able to purchase anything from the iTunes store and will be displayed a message like “Your request cannot be processed error code 5105”.
Worry not. Below, we will share with you some of the most effective solutions to fix the iTunes error code 5105. These solutions are tested and voted by thousands of iPhone users that have tried them for fixing iTunes error 5105. So, without further ado, let’s see the fixes to the iTunes error code 5105.
The Best Way to Solve iTunes Code 5105 via Technical Troubleshooter
There are 3 more useful tips given to help you get out of the iTunes code 5105 issue. But this is the best one for you as we did recommend a professional troubleshooter which could fix the problem efficiently. AnyFix, iMobie, Inc. newly released problem shooter, supports to fix over 200 iTunes issues and more than 130 system problems on iPhone, iPad, iPod, and Apple TV. Therefore, if your Apple TV stuck on the AirPlay screen, you can also fix it with AnyFix quickly.
The next steps will give a clear tutorial to fix the iTunes code 5105 problem.
Step 1. Download AnyFix and run it on your computer > connect your iPhone to the computer > choose the iTunes Repair on the right.
Fix iTunes Errors with AnyFix
Step 2. iTunes code 5105 issue is one of iTunes restore problems, so you need to tap on the iTunes Installation/Download/Update Errors and then click on Fix Now to continue.
Choose iTunes Installation/Download/Update Errors to Fix
Step 3. AnyFix will repair the iTunes components on your computer. Here, you have to authorize the administrator’s rights to AnyFix to repair the iTunes. Click on the Yes and OK button to continue.
Give AnyFix Permission on your Computer
Step 4. It will take some time to repair. Once it finished, you can choose Go Back or go to iTunes via clicking on open iTunes.
iTunes Repair Completed and Open to Check
Tip 1. Run iTunes as An Administrator
It is possible that some iTunes related services cannot work properly on your computer due to permissions settings. When iTunes services cannot function properly, your iTunes will start encountering errors like the error 5105. In that case, you can try to close the program and then launch iTunes as an administrator. This method may not seem effective, but many users have found it useful in fixing the iTunes error 5105.
To run iTunes as an administrator, click on the iTunes application icon and then click “Run as administrator”. Then click “Yes” in the dialog box.
How to Fix iTunes Error 5105 – Run iTunes as an administrator
Tip 2. Stop Bonjour Service
Bonjour is a service that is included with iTunes and is used to find shared music on the local network. Sometimes this service can interfere with iTunes and causes it to show iTunes error 5105. You can try disabling the Bonjour service to fix the error 5105. Make sure to keep the iTunes running when you stop the Bonjour service.
How to Fix iTunes Error 5105 – Run iTunes as an administrator
Tip 3. Clear Junk Files
Junk files are accumulated on every computer as it is used. But, if they aren’t cleaned out regularly, they can interfere with other programs and services including iTunes. Moreover, junk files will also take up memory or disk space which could be used elsewhere. So, you need to clean the junk files from your computer and this should fix the iTunes error code 5105. You can use the Disk Cleanup utility to fix iTunes error 5105.
The Bottom Line
It can get very troubling when you encounter errors like iTunes error 5105. Hope the above 4 tips can help you fix the iTunes error code 5105 successfully. If you will meet other error when using iTunes, just leave them in the comments and we will try our best to help you solve the iTunes problem.
Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.
https://appuals. com/fix-itunes-error-5105-on-windows-your-request-cannot-be-processed/
https://www. imobie. com/support/itunes-error-code-5105.htm
