How To Fix OneDrive Installation Error Code 0x80040c97 On Windows 10

How To Fix OneDrive Installation Error Code 0x80040c97 On Windows 10?

On Windows 10, OneDrive is Microsoft’s storage service for storing files in the cloud and it offers you a simple way to store, synchronize and share your files. Even though it is a great user-friendly and feature-proof application but it still has buggy ends. It has been reported by many users in the online community that OneDrive encounters a couple of installation and functional errors. Among which, Error Code 0x80040c97 is a persistent one that resists the users from installing OneDrive successfully on their PC.

OneDrive Installation Error Notification

Users receive the error message to be “OneDrive couldn’t be installed”. The core reason is notified that either the downloaded setup file is damaged or there are problems with the certificates on the PC. The error notification is as follows:

What Causes OneDrive Installation Error Code 0x80040c97?

Our technical researchers drafted a list of causes that may be causing the error under consideration as it becomes easy to rectify the problem once the cause is known. The list is as follows:

Solution 1: Terminate OneDrive Process (PowerShell) & Reinstall OneDrive

Sometimes, the OneDrive installation process breaks down due to many arbitrary reasons i. e. Corrupted or incomplete setup file, inappropriate certificates configuration, etc. Even though the installation process breaks down but it still runs in the background. The right approach would be to kill these hidden background processes, download the latest fresh OneDrive setup, and install it. This proved to be helpful for many users online. Please go through the steps given below:

Solution 2: Downgrade to Older Version

If the above solution did not work for you then the problem is related to the version compatibility (Windows Build & Microsoft OneDrive). Sometimes, Microsoft developers publish updates for different software i. e. Office, Teams, etc. including OneDrive.

It is not always the case that these updates are perfect and they contribute to the betterment of the relative product/software. It has been reported that the recent updates may be causing the error under consideration. In this situation, downgrading to an old version of Microsoft OneDrive i. e. 19.152.0801.0008 that is proved to be error-free suggested by the Microsoft Developers, helped many users online to solve the problem. Follow the steps given below to sort out your problem:

How To Fix OneDrive Installation Error Code 0x80040c97 On Windows 10?

OneDrive is Microsoft’s effort to compete with Google Drive and Apple’s iCloud, and we wouldn’t mind admitting that is quite a success. With a wide range of online Office apps, rich features, and an easy-to-use interface, OneDrive has over 250 million users worldwide.

If you are a Microsoft Word, Excel, or Powerpoint user, OneDrive has to be your best bet. However, like several other Microsoft apps, OneDrive has buggy ends.

Several users recently reported that their screen displays the error code 0x80040c97 while trying to install OneDrive on Windows 10. This can be frustrating, especially if your work is dependable upon this cloud-based file hosting service.

If you are facing a similar situation on your PC, you’re in the right place.

This guide will walk you through the process of fixing the OneDrive installation error code 0x80040c97 on Windows 10.

1. Update Windows.

An outdated Windows version is prone to errors. If you face the OneDrive installation error code 0x80040c97 on Windows 10, the first thing you should do is install all the pending updates.

Since Windows updates are packed with advanced features and bug fixes, upgrading Windows to its latest build can quickly resolve the issues.

Here is how you can update Windows on your PC:

If the outdated Windows version is causing the issue on your PC, downloading the latest updates will fix it. You should now be able to install OneDrive without any issues.

2. Run an SFC Scan.

Windows 10 is prone to errors, but thankfully, several built-in troubleshooting utilities make this operating system a lot more bearable. One such tool is the System File Checker (SFC) that scans protected system files, identifies errors, and attempts to fix them automatically.

If your screen displays the error 0x80040c97 while attempting to install OneDrive, try running an SFC scan. If a corruption error in the system was causing the issue, running an SFC scan will resolve it, and you will be able to install OneDrive without any problems.

3. Force Close OneDrive Process.

Background processes can make your computer sluggish, and closing them can free up some resources on your system to make it run like normal.

If an OneDrive process is running in the background, try closing it. The background process might be interfering with the system, preventing it from installing new programs. In this case, closing the OneDrive process can help resolve the issue on your PC.

Here is what you need to do:

That’s it. Doing so will kill OneDrive and its relevant processes running in the background. You should now be able to install OneDrive without any errors.

4. Make Changes in the Registry.

Windows Registry is a database that stores information about the operating system and its relevant processes.

If you are not a tech-savvy person or have not dealt with frequent Windows errors, this might be new for you, but Windows Registry is one of the best routes to resolving system errors. It allows you to tweak Windows according to your preferences.

However, if you are proceeding with this method, we strictly advise you to be careful as not following the process correctly can lead to critical information loss.

Here is what you need to do:

You should now be able to install OneDrive without any issues.

5. Downgrade to an Older Version.

If the troubleshooting steps are not working for you, then there is a chance the issue is not within the system but the OneDrive application that you are trying to download.

There are times when the applications we are trying to download are not compatible with our Windows versions. The best solution in this scenario is to find an older version of the application and install it on your PC.

Follow the steps mentioned below to downgrade to an older version of your PC:

6. Try Using CleanMyPC.

As mentioned earlier, temporary errors such as the OneDrive installation error code 0x80040c97 on Windows 10 can be caused by corruption errors and bugs in the system. If running an SFC scan and making changes in the Registry did not work for you, try cleaning the junk files from your PC.

These junk files inside Registry and other system folders might be preventing Windows from installing OneDrive on your PC. However, identifying all the junk files and cleaning them one by one can be a tedious task, which is why we recommend using CleanMyPC.

CleanMyPC is a reliable PC cleaner that comes with a wide range of system maintenance tools. These tools can take care of everything from uninstalling unwanted applications to eliminating junk files and even protecting your online privacy.

Install CleanMyPC now and boost the overall performance of your PC!

7. Uninstall and Reinstall OneDrive.

If you are trying to install the latest version of OneDrive without uninstalling the previous build, this might be why the 0x80040c97 error code.

It is common for the older version of programs to block the installation of the newer versions. A simple yet effective solution to this issue is to uninstall the previous version before attempting to install the latest one.

Here is how you can do it:

That’s it. You can now install the latest version of OneDrive, and hopefully, the 0x80040c97 error will not pop up on your screen again.

This wraps up our guide on fixing the OneDrive installation error code 0x80040c97 on Windows 10. We tried to walk you through each troubleshooting method in detail, and we hope that our methods helped you fix the error on your PC. If you have any questions, please let us know in the comment section below.