Windows Backup error 0x800700E1, Operation did not complete successfully

Windows Backup is a built-in application that lets users create a backup of their essential data on the computer hard drive in a pretty easy way. However, some Windows users have encountered error 0x800700E1 while trying to back up their important files or data to an external drive. This error code prevents users to backup. With this error code, the full error message that prompts on the computer screen is:

Error 0x800700E1: Operation did not complete successfully because the file contains a virus or potentially unwanted software.

If you are also troubled by this issue then read this post. In this guide, we have included some effective methods that may help you to fix this issue.

Let’s see now see each method in details:

1] Run an antivirus scan

This error possibly may cause due to the virus attack on the hard drive that ends up preventing the backup process. So as a first workaround, you need to perform an antivirus scan.

To do so, open Windows Settings using Win+I keyboard shortcut.

Then go to Update & Security > Windows Security.

Now move to the right pane and click on the Virus & threat protection.

On the antivirus page, you will see a Quick scan button under Current threats.

Clicking on this button, it will start running an antivirus scan for any suspected malware.

This will take a little time to finish the scanning process but you can continue using your device during this.

Once it completes, it will get you notified and show the result of the scan.

If it displays as no current threats but you’re still facing the problem, then you should run a Full scan of your device.

To do this, click on the link named Scan options and then select Full scan > Scan now.

Windows Security

This process may take a longer time (up to one hour) to scan all files and running programs available on your hard drive.

If you are using 3rd-party security software, use it to scan your PC.

If you wish you may also scan your PC using a standalone on-demand malware scanner.

When it is finished, check if it helped you to solve the problem. If not, then go to the next potential workaround below.

2] Disable antivirus software and try again

In spite of running the full scan of your PC, if you’re still encountering the Windows Backup error 0x800700E1 on your device, then turn off your antivirus program and check if it helps.

To do so, click on the Start button and type Windows Security.

From the result list, select Windows Security > Virus & threat protection.

Now scroll a bit and click Manage settings link under Virus & threat protection settings.

On the corresponding page, switch the Real-time protection toggle button Off.

If you are using 3rd-party security software, disable it temporarily.

After following the procedure, reboot your device and check if the problem still exists.

3] Perform the backup in Clean Boot State

In case, the Windows backup error is still persisting then as a last resort you need to perform the backup in Clean Boot State.

To do so, you first need to open the Taskbar search using Win+S keyboard shortcut.

Type System Configuration in the search field and then select it from the result list.

Click the General tab, and then click Selective Startup.

Clear the Load Startup Items checkbox, and ensure that Load System Services and Use Original boot configuration are checked.

perform Clean Boot

Next, click the Services tab. Select the Hide All Microsoft Services checkbox. Now click Disable all.

Windows Backup Fails with Error Code 0x800700E1

Some Windows users are reporting that every attempt at creating a Windows backup ends up failing with the 0x800700E1 error code. The error message accompanying this the error code is signaling a virus or potentially unwanted software.

If you’re encountering this error code every time you attempt to create a Windows backup, you should start by using a powerful AV scan to locate and eliminate any malware, adware, or spyware that might cause this problem.

Next, you should focus on resolving any type of system file corruption that prevents you from mounting or creating a windows backup. In this case, utilize SFC and DISM scans to ensure that you remove any corrupted system files.

However, it’s also possible that you are actually dealing with a false positive. In this case, you need to disable the real-time protection of your security suite (3rd party or otherwise).

Performing a Deep Malwarebytes scan

First things first, start by ensuring that you’re not actually dealing with malware, adware, or spyware that Windows is reluctant to include in your backup. You need to ensure that you remove the virus infection before you concentrate on repairing any system file corruption or ignoring any false positive that might cause this problem.

From our testing, the most effective way of doing this is via a Threat Malwarebytes scan. This operation will do a complete system inspection (and look outside your OS drive) and quarantine and delete any infected files or dependencies.

Threat Scan in Malwarebytes

If you’re not exactly sure how to do this, here’s how to run a Deep Malwarebytes scan.

In case the same 0x800700E1 error code is still occurring even after you ve ensure that you’re not dealing with any viruses, move down to the next potential fix below.

Performing SFC and DISM Scans

If you have performed the necessary scans to ensure that you are not actually dealing with a virus or other type of malware, it’s likely that some type of system file corruption is stoping your OS from mounting or creating Windows backups.

In this case, you should be able to fix the issue by running a couple of corruption-fixing utilities that are built-in into every recent Windows version: DISM (Deployment Image Servicing and Management) and SFC (System File Checker)

Our recommendation is to start by performing a System File Checker scan since it’s entirely local (it uses a locally stored archive to replace corrupted instances. Initiate and SFC scan and wait patiently until the operation is complete, then reboot your machine.

Running an SFC scan

Once you’re computer boots back up, prepare for the second phase – a DISM scan. This operation is different from an SFC scan since it’s using Windows Update to download fresh files that will be used to replace corruption.

But before you initiate a DISM scan, make sure that you’re currently connected to a stable network with Internet access.

Once the DISM scan is completed successfully, reboot your computer and see if the problem is fixed at the next startup.

In case you still end up seeing the 0x800700E1 error code when you try to mount or create a backup, move down to the next potential fix below.

Disabling the Security Suite

Windows Defender or a different 3rd party suite might end up stopping the backup process and trigger the 0x800700E1 error code due to a false positive – this is regularly caused by unsigned applications, cracked executables, and game mods.

In case you’re absolutely certain that this particular problem is not being caused by malware or a PuP, you can simply disable Windows Defender before initiating the backup in order to stop the security scan from triggering this error code.

This operation was confirmed to work on Windows 10 by a number of affected users. If you are using a 3rd party AV suite, disable the real-time protection or uninstall the security program along with any remnant files.

If you are not using a 3rd party security suite, follow the instructions below to disable Windows Defender + Firewall in order to resolve the issue:

In case the same problem is still occurring, move down to the next potential fix below.

Источники:

https://www. thewindowsclub. com/windows-backup-error-0x800700e1

https://appuals. com/windows-backup-fails-with-error-code-0x800700e1/

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