How to Fix Netflix Error Code H7020

How to Fix Netflix Error Code H7020?

The Netflix error code h7020 is typically encountered by Windows users that are trying to stream content using Internet Explorer 11 (or older). This particular error code indicates a server authentication issue. The problem is reported to occur on every recent Windows version (7, 8.1, and 10).

Netflix error code h7020

One of the most common causes that will cause this issue is a permission issue. So first things first, ensure that the IE program you’re using has administrator access before attempting to stream content from Netflix.

However, the problem can also be rooted in a security issue. It’s possible that Internet Explorer doesn’t recognize Netflix as a TLD (Top Level Domain), so it will block communications with it. In this case, you will need to add the root address of Netflix to the list of trusted websites.

Another potential cause that will spawn this error code h7020, is a feature called DOM storage. In case it’s disabled in your Internet Options, Netflix will be unable to stream content on your native browsers. In this case, you will need to enable it from the Advanced tab of Internet Options.

Running Internet Explorer as Administrator

As it turns out, the Netflix error code h7020 issue can very well be rooted in a permission issue. As it turns out, certain actions performed by the Netflix application will require administrative privileges, which Internet Explorer will not have by default.

In case this scenario is applicable, you should force the Internet Explorer program that you’re using to open with admin access.

To do this, press Windows key + R to open up a Run dialog box. Next, type ‘iexplore’ inside the text box and press Ctrl + Shift + Enter to open IE with admin access.

Opening IE with admin access

Note: When you’re prompted by the UAC (User Account Control), click Yes to grant administrative access.

After you successfully manage to open Internet Explorer with administrative access, attempt to use Netflix again and see if the issue is now resolved.

In case the problem is persisting, move down to the next potential fix below.

Adding Netflix as a Trusted Site

Keep in mind that Internet Explorer is quite rudimental and fixed when referring to its security rules. As opposed to every other browser, it doesn’t know to distinguish between trusted TLDs and regular domains.

Because of this, one of the reasons that might spawn the error code h7020 is a trust issue between Netflix and Internet Explorer.

If this scenario is applicable, you can fix the problem by accessing the Settings menu of Internet Explorer and adding Netflix to the list of trusted websites.

Here’s a quick guide on how you can do this:

In case the Netflix error code h7020 problem is still occurring, move down to the next potential fix below.

Enabling DOM Storage

Depending on your version, DOM (Document Object Model) Storage might be disabled, so Netflix is unable to store and maintain temporary data used for streaming chores.

DOM Storage is an industry-standard already, but if you are using an outdated IE browser, this might be disabled by default.

If you think this scenario might be applicable, follow the instructions below to enable DOM Storage in Internet Explorer:

In case you still end up seeing the error code h7020, move down to the next potential fix below.

Using a different browser

If none of the fixes above have worked for you, you might want to consider using the Microsoft Edge browser or a 3rd party alternative.

Internet Explorer is known for having a myriad of issues with streaming services such as (Especially with Netflix and Amazon Prime).

In case you’re not a big fan of Edge, several third-party alternatives work flawlessly with Netflix and other similar streaming contents:

Netflix Error Codes: How to Fix Them

Just want to watch your movie? Try these troubleshooting tips

What to Know

First, we’ll run through some common Netflix troubleshooting tips to help you fix things on your end that could be causing problems. Below that, we’ve identified a set of specific and very common Netflix error codes and potential solutions for them.

Netflix Troubleshooting Tips

If you’re experiencing a general Netflix error, try following these basic troubleshooting tips:

Try Netflix on a computer. If you’re experiencing problems on a device other than a computer, visit Netflix. com on a laptop or desktop computer. If you see Netflix Site Error on Netflix. com, then there is a problem with the Netflix service, and you will have to wait for them to fix it.

Verify that your network supports streaming video; some schools, hotels, and public Wi-Fi connections don’t allow streaming. If you don’t have direct control over your modem or router, contact the person or department in charge of your network and ask if streaming is allowed. You might be able to unblock Netflix with a VPN in some cases.

Disable your unblocker, proxy, or virtual private network (VPN) software. Netflix blocks any users that connect through proxies, VPNs, and unblockers to ensure that these services and programs aren’t used to bypass region-locked content. If you are located in a region that has access to Netflix, but you use a VPN for privacy or work, you will still need to disable it to watch Netflix. (Step 2 might be able to help you find a way around that.)

Verify that your internet is fast enough to stream video. If you have access to a web browser on your device, try accessing a website like Netflix. com to verify that your internet connection is actually working.

Test your connection speed to see if it meets Netflix’s recommended bare minimum of 0.5 Mbps to stream, 3.0 Mbps for standard definition video, and 5.0 Mbps for high definition.

Try a different internet connection, or improve your Wi-Fi signal. Even if your internet connection seems fast enough, you might have network problems. Look a the following specific issues:

Restart your devices, including your streaming device, modem, and router. Sometimes a reboot can help, so try these options:

Common Netflix Error Codes and Solutions

If you have a specific error code, you can use it to get a better idea of why Netflix doesn’t work. We’ve compiled a list of the most common Netflix error codes, including instructions to fix them, to help you get back to your binge-watching as fast as possible.

Netflix Error Code NW 2-5

When you experience this error, it typically provides a message that looks like this:

Netflix has encountered an error. Retrying in X seconds.

Most Netflix error codes that start with NW point toward network problems, including NW-2-5, NW-1-19, NW 3-6, and others. There are some exceptions, like NW-4-7, which could be either a network problem or data on your device that needs to be updated.

Netflix Error Code UI-800-3

When you experience the UI-800-3 error, it typically provides a message that looks like this:

Couldn’t connect to Netflix. Please try again or restart your home network and streaming device.

Sometimes the data in your Netflix app can become corrupted, which prevents the app from communicating properly with the Netflix servers. This issue is usually fixed by following these basic steps:

Netflix Error Code UI-113

When you experience this error, you will usually see a message like this:

We’re having a problem starting Netflix.

This code is associated with dozens of different devices, including game consoles, streaming devices, and even smart televisions.

The general troubleshooting procedure for Netflix error code UI-113 consists of these steps:

Verify that Netflix streaming works on your network by visiting Netflix. com with a computer.

Restart your device.

Sign out of Netflix on your device.

Restart your home network.

Improve your Wi-Fi signal, or connect via ethernet.

Try connecting directly to your modem to rule out a problem with your router.

Netflix Error Code 100

When this problem happens, you will usually see a message that looks like this:

Sorry we could not reach the Netflix service (-100)

Error code 100 usually pertains to the Amazon Fire TV, Amazon Fire Stick, and smart televisions, so the options for refreshing your data are limited.

If you see this code, you have a couple of options: You can restart your device, try connecting to a different internet connection if you have one available, and/or restore your Amazon Fire TV’s default settings.

Restoring your Fire Stick or other Fire TV device will remove all data from your Fire TV or Fire Stick and return it to its original state.

Netflix Error Code H7361-1253-80070006

When you experience this error code, it typically looks like this:

Oops, something went wrong. An unexpected error has occurred. Please reload the page and try again.

If you experience this error in Internet Explorer, you may need to add Netflix as a trusted site. Here’s how to do that:

Open Internet Explorer, and click on the gear icon or Tools.

Select Internet Options > Security > Trusted Sites > Sites.

Uncheck Requires server verification.

Look for anything related to Netflix in the Websites: field, and delete it if you find it.

Click Add this website to the zone, and type *.netflix. com.

Click Add.

Click Close.

Netflix Error Code S7111-1101

When this error happens, you will usually see a message like this:

Whoops something went wrong. Unexpected error. Please reload the page and try again.

Most Netflix error codes that start with S7111, including S7111-1101, S7111-1957-205040, S7111-1957-205002, and others have to do with cookie problems on Macs, but there are exceptions.

Depending on the specific code, you may need to manually remove Netflix data from your Mac:

Click on the Safari menu in the upper left corner of the browser.

Navigate to Preferences > Privacy > Cookies and website data.

Click on Details or Manage Website Data.

Search for Netflix.

Select Remove > Remove Now.

Force quit Safari and try Netflix again.

Netflix error code S7111-1331-5005 indicates that you need to update your payment method, and S7111-1331-5059 happens when you’re using a proxy or virtual private network (VPN).

Netflix Error Code 0013

When you have this problem, you will usually see a message like this:

Sorry, we could not reach the Netflix service. Please try again later. If the problem persists, please visit the Netflix website (0013).

If you get a Netflix error code 0013 on your Android device, try this basic troubleshooting steps:

Switch to a different network. If you’re on your cellular data network, try Wi-Fi.

Try a different show or movie.

Restart your device.

Clear the Netflix app data.

Delete the app and reinstall it.

In rare cases, none of these steps will fix the code 0013. In those situations, there is usually a problem with the app where it will no longer work properly with your device, and you will need to contact your device manufacturer.

Netflix Error Code 10008

When this problem occurs, you will typically see a message like this:

A problem occurred while playing this item. Please try again, or select a different item.

If you experience a Netflix error code 10008 on your Apple TV, your iPhone or iPad, or even your iPod Touch, a few basic steps should fix it. Make sure your device is actually connected to the internet and the connection is strong enough to stream video. Then try these options: