The Windows Store sure does a great job of providing Windows applications to your desktop. But, you might see an error when accessing Windows Store. The error message will most likely be:
There will be an error code mentioned at the bottom of the error screen. Although you can see a wide range of error messages, the most likely ones are 0x80072EE7 0x80072EFD, 0x801901F7 and 0x80072EFF. These errors will, obviously, prevent you from accessing the Windows Store.
There can be a couple of things causing this issue depending on the error code. But, the most common thing that causes these type of issues are related to connection issues. In fact, a message related to Windows Store connection might appear on the error screen. These errors can also occur if you are using a proxy server or a proxy app like Zenmate. Lastly, this problem can also be cause by improper permissions in the registry editor. So, there are a lot of solutions for this problem. So, start from the method 1 and follow the steps given in that method. If that doesn’t solve the problem then move to the next method.
Solution 1: Clear the Windows Store cache
To start with, you should simply clear the Windows Store cache as doing so is the solution to a wide variety of different Windows Store-related issues and may just be able to get the job done in this case as well. In order to clear the Windows Store cache, you need to:
Solution 2: Re-register the Windows Store
When it comes to Windows 10 issues involving the Windows Store, it is always a good idea to re-register the Windows Store and see if that fixes the problem. Many Windows 10 users who have been affected by this specific issue have had success with getting rid of it by simply re-registering the Windows Store. In order to use this solution, you need to:
Solution 3: Rename the Software Distribution folder
Located in the root folder of your computer’s HDD/SSD is a folder named Software Distribution, and there is a pretty decent chance that you’ll be able to fix this issue by simply renaming this folder, like many affected users before you have, and forcing Windows to automatically create a new one. In order to do so, you need to:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren X:\Windows\SoftwareDistribution SoftwareDistribution. old
Note: Replace the X in this command with the letter corresponding to the partition of your computer’s HDD/SSD that Windows is installed on. Usually, it is C:\
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Solution 4: Enable TLS
If none of the solutions listed and described above have worked for you, you may be suffering from this issue because TLS is disabled on your computer. If that’s the case, simply enabling TLS will get the job done and resolve this problem. In order to enable TLS on a Windows 10 computer, you need to:
Solution 5: Disable Proxy
Having a proxy enabled can prevent you from accessing the Windows 10 Store.
Alternatively, you can follow these steps.
This will reset the proxy settings and give you a direct internet access.
Solution 6: Enable TLS
Enabling TLS from the Internet Options has worked for plenty of people. So, follow the steps given below to enable TLS.
Once done, check if the Windows Store works or not.
Solution 7: Turn of Proxy Server
Turning off the option for using proxy server has also worked for the majority of users. This makes sense because using a proxy server might cause connectivity issue.
The steps for turning off proxy server are given below
Check whether the Windows Store has started working or not.
Solution 8: Update Windows
Even though this solution hasn’t worked for a lot of users but it is worth a try. Some of the users resolved this issue by simply updating their system. This solution will definitely work if the problem was caused by a Windows Update. Microsoft will definitely release a fix in the next Windows Update so installing the newest update should help.
Note: In some cases, users couldn’t even download the Windows Update. This was probably because of the same reason that was causing the issue with the Windows Store. So, if you can’t update your system then don’t worry. Try to follow the steps given in other methods.
Solution 9: Set Time & Date
Setting the correct time and date is another solution that has worked for plenty of people. This will solve the issue if the Windows Store was having troubles with the connection. Having a wrong time and date can cause connectivity issues.
This should solve the issue if the Windows Store was misbehaving because of wrong time and date.
Solution 10: Turn on Windows Update Service
Although we have already told you to update the Windows in method 3, but this method is a bit different. A lot of people have resolved the issue by setting the Windows Update Service to Automatic. Apparently, there is a correlation between Windows Store and Windows Update, and turning the Windows Update Service on resolves the Windows Store issue.
Follow the steps given below to turn on Windows Update Service
Your Windows Store should work after the reboot.
Solution 11: Enable DNS Client Service
Enabling the DNS client service is another solution that has been fruitful for a bunch of users. Follow the steps given below to turn on the DNS Client Service
Check if this resolves the Windows Store issue or not. If this doesn’t solve the Windows Store problem then move to the next method.
Solution 12: Fix Permission Issues
As mentioned in the beginning, the problem can also be caused by a permission issue in the registries. So, allowing the proper permissions to the registry key solves the issue as well. The steps for changing the permissions of a registry key are given below
The Windows 10 Store is the primary place to download and update Windows 10 apps and games. To deliver you such content, the Store needs a reliable internet connection. The error 0x80072EFD means that thereвЂ™s a problem with your internet connection. Sometimes, the Windows StoreвЂ™s buttons wonвЂ™t be clickable due to the same problem.
You may access the internet on other applications but still, get the 0x80072EFD error when trying to use the Windows 10 Store. To get rid of this Microsoft Store error permanently, weвЂ™ll troubleshoot settings related to your internet connectivity as well as components and configurations that may interfere with the Windows Store connection to the internet.
Windows 10 Store Error 0x80072EFD
I recommend that you apply the above solution in the order they are arranged here.
1] Clear the Windows Store cache
The error message may stem from a bug or error in the Windows Store, and clearing the cache resolves all such issues. Right-click on the Start button and selectВ Run from the context menu.
Input the following command into the Run dialog box and hit the ENTER key.
ThatвЂ™s all it takes. After running the above command, reboot your machine and check if you can access the Windows store. If the issue persists after the reset, continue to the next solution.
2] Disable proxy connection
If you are connected to the internet via a proxy server, disabling it may fix the error 0x80072EFD. Open the Run dialog box by pressing the Windows key + R combination. TypeВ inetcpl. cpl in the Run dialog box and hit the ENTER key. Switch to theВ Connections tab on the Internet Properties window. Here, click onВ LAN settings.
On the popup window, mark theВ Automatically detect settingsВ checkbox.
Go down to theВ Proxy Server area and unmark the checkbox forВ Use a proxy server for your LAN. Hit theВ OK button after these to save your settings.
3] Re-register the Windows 10 Store
Re-registering the Windows 10 Store is always a useful process for repairing many issues on the utility. To do this, launch PowerShell as an Administrator. Press the Windows key + X combination and select PowerShell (Admin).
Copy and paste the following text into the PowerShell window and hit the ENTER key.
After it runs, close Command Prompt and restart your computer to finalize the re-registering operation.
4] Flush the SoftwareDistribution folder
ClickВ Start and search forВ cmd. Right-click onВ Command Prompt and select theВ Run as Administrator option. WeвЂ™re now going to stop the relevant services. Input the following commands and press ENTER after each line:
After these, itвЂ™s time to rename the SoftwareDistribution folder. Do it with the following commands. Remember to press ENTER after each line below:
Next, we start the services that we stopped with the first set of commands. Enter the following commands and press ENTER after each line:
Finally, restart your computer to save the new SoftwareDistribution folder. This usually removes the 0x80072efd Windows 10 Store error.
5] Flush your DNS, reset Winsock and reset TCP/IP
Press the Windows key + X key combination and selectВ Command Prompt (Admin) from the context menu. Type the following commands in the Command Prompt window. Hit the ENTER key after typing each line below:
After that, close Command Prompt and relaunch it as an Administrator. Enter these command next and press ENTER after each line:
Finally, reboot your machine and confirm if the 0x80072efd error has been cleared.
6] Enable TLS
Press the Windows key and I key together to open Windows Settings. Here, click onВ Network & Internet. Next, selectВ Wi-Fi from the left-hand pane and go to Internet Options on the right.
SelectВ Advanced next and click onВ Security. Here, mark the checkbox for theВ use TLS 1.2 option to enable it. Hit theВ ApplyВ button and click onВ OK to save this setting. Lastly, reboot your computer.
7] Use Windows Store Troubleshooter
First, download the Windows Store Apps Troubleshooter. Following the download, double-click on the file to launch the Troubleshooter. Click onВ Advanced and mark the checkbox besideВ Apply repairs automatically.
Hit theВ Next button to proceed after that. In my case, the Troubleshooter said that the Windows Store cache and licenses may be corrupt. It may be different in your setup. DonвЂ™t skip this step. Instead, select the first option to begin the repairs.
Give the Windows Store Troubleshooter some time to fix the issue automatically. When that is complete, click on theВ Start menu button and type troubleshooting. Select the first icon that shows up on the search results.
Click onВ View all on the left-hand area and double-click on theВ Windows Store Apps item from the list.
Follow the on-screen guide and allow the Windows Update Troubleshoot to find and repair the Windows 10 Store error 0x80072EFD. Reboot your machine to complete this process.
TIP: There are some additional troubleshooting suggestions here вЂ“ Check your connection, Error code is 0x80072EFD.